Solutions

Every question is a chance to understand your customer.

Tayaaki is designed to make product discovery, support, and purchase decisions easier across online commerce.

Solutions

Built for the way people shop.

Different stores, different questions. One smarter way to respond.

Help customers discover products, compare options, choose sizes, and answer product questions.

Answer technical questions, compare products, and recommend suitable devices.

Provide personalized recommendations based on customer needs.

Automate FAQs, shipping, returns, product discovery, and support.

The challenge

Customers repeatedly ask about products, pricing, shipping, sizes, availability, and returns.

Customers expect immediate answers, even outside business hours.

When businesses cannot respond quickly, potential buyers move on.

Tayaaki turns customer conversations into an intelligent commerce channel.

What we're building

Built for the moments between a question and a confident purchase.

Answer customer questions naturally using your product and policy information.

Recommend relevant products based on customer needs, preferences, and context.

Bring together product catalogs, FAQs, policies, PDFs, website content, shipping and returns.

Ground responses in your own business knowledge to reduce unsupported answers.

Identify purchase intent and collect useful customer information.

Escalate conversations to your team when AI assistance is insufficient.

Understand conversations, resolution, intent, product interest, escalations, and leads.

Designed for website chat, WhatsApp, Messenger, Instagram, API and webhooks. Channels are planned.

The next chapter of commerce