INTRODUCING TAYAAKI

Make Every Customer Conversation an Opportunity to Sell.

Tayaaki gives online businesses an AI commerce assistant that understands their products, answers customer questions, recommends products, and helps convert conversations into sales.

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AI-powered • Knowledge-grounded • Human-controlled

Tayaaki Store Assistant

Online businesses lose sales in conversations they don’t have time to answer.

Too Many Questions

Customers repeatedly ask about products, pricing, shipping, sizes, availability, and returns.

Slow Responses

Customers expect immediate answers, even outside business hours.

Missed Opportunities

When businesses cannot respond quickly, potential buyers move on.

Tayaaki turns customer conversations into an intelligent commerce channel.

See how it works

Inside the platform

Your AI commerce team, available 24/7.

A unified place to see conversations, knowledge, recommendations, and the moments that need a human touch.

Explore the product

Tayaaki / Store OverviewIllustrative demo

Workspace / Overview

Good morning, Alex

Here's an example of your commerce activity.

Illustrative demo

Conversations

1,284

Demo value

AI Resolution

82%

Demo value

Product Recommendations

436

Demo value

Qualified Leads

146

Demo value

Conversation activity

Example week

MonTueWedThuFriSatSun

Recent conversations

Product sizing questionAI handled

Delivery estimateAI handled

Custom order inquiryHuman handoff

Return policy questionAI handled

Illustrative product concept. All numbers and activity shown are demo values, not actual usage.

What we're building

One assistant. A more connected customer journey.

Built for the moments between a question and a confident purchase.

AI Customer Assistant

Answer customer questions naturally using your product and policy information.

Product Recommendations

Recommend relevant products based on customer needs, preferences, and context.

Knowledge Base

Bring together product catalogs, FAQs, policies, PDFs, website content, shipping and returns.

RAG-Powered Answers

Ground responses in your own business knowledge to reduce unsupported answers.

Lead Qualification

Identify purchase intent and collect useful customer information.

Human Handoff

Escalate conversations to your team when AI assistance is insufficient.

Conversation Analytics

Understand conversations, resolution, intent, product interest, escalations, and leads.

Multi-Channel Communication

Designed for website chat, WhatsApp, Messenger, Instagram, API and webhooks. Channels are planned.

How Tayaaki works

From your knowledge to better conversations.

Connect Your Business

Connect your products, FAQs, policies, and business information.

Build Your Knowledge Base

Tayaaki organizes the information into an AI-readable knowledge system.

Activate Your AI Agent

Configure how your AI assistant should communicate with customers.

Convert Conversations

The AI answers, recommends, qualifies, and escalates complex conversations.

Business DataKnowledge BaseAI AgentCustomerSale / Human Handoff

Solutions

Built for the way people shop.

Different stores, different questions. One smarter way to respond.

Fashion & Apparel

Help customers discover products, compare options, choose sizes, and answer product questions.

Electronics

Answer technical questions, compare products, and recommend suitable devices.

Beauty & Lifestyle

Provide personalized recommendations based on customer needs.

General E-commerce

Automate FAQs, shipping, returns, product discovery, and support.

Connections

Meet customers where they are.

Our multi-channel architecture is planned to connect commerce conversations across the tools businesses use.

Website

Coming Soon

Messenger

Coming Soon

Instagram

Coming Soon

Shopify

Coming Soon

WooCommerce

Coming Soon

REST API

Coming Soon

Webhooks

Coming Soon

No integrations are represented here as currently available; availability will be confirmed as development progresses.

Under the hood

Built around modern AI infrastructure.

The architecture is designed to connect commerce context with grounded, helpful conversations—while keeping human oversight in the loop.

LLMsRAGEmbeddingsVector SearchAPIsWebhooksEvent-driven workflows

Conceptual architecture; not a claim of deployed infrastructure.

01Customer

02Communication Channel

03Tayaaki API

04AI Orchestration Layer

05RAG / Knowledge Retrieval

06Vector Database

07Business Knowledge

08AI Response

09Customer / Human Agent

Product roadmap

Building with intention, phase by phase.

Phase 1In Development

AI Customer Assistant

Knowledge base
AI conversations
Website chat
Human handoff

Phase 2Planned

AI Commerce

Product recommendations
Customer intent
Lead qualification
Analytics

Phase 3Planned

Commerce Automation

Multi-channel communication
Workflow automation
Advanced integrations
AI-powered sales workflows

The next chapter of commerce

Better conversations start here.

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